Our job is to make your job easier! The passion we have for our work enables us to take ownership of our clients' projects. We constantly strive to deliver the highest-quality products possible in the timeframe you need.
There is no greater satisfaction than delivering a finished product that helps a client reach their goals and objectives. If you are new to Paw Print & Mail, you'll find working with us to be a very good experience. To learn more about our approach to customer service, follow the provided links.
Defined by Our Actions
Competence, dependability, and delivery - as a consumer this is what you expect and should receive. Our daily mission here at Paw Print & Mail revolves around performance and the action steps we take to meet your needs. We know that if we take good care of our customers and their projects, we'll be taken care of in return. To this end, we remain confident, prepared, and happy to take on your printing, mailing, and marketing challenges and extend to you a level of trust, communication, customer service, and overall ease of doing business which has cultivated many loyal customers and meaningful buiness relationships.
What Sets Us Apart
As Vermont's only member of CPrint® (Certified Printers International), Paw Print & Mail continues to earn certification in the most comprehensive best practices commercial printing affiliation in North America.
What does it mean to you, our customers, to be CPrint® certified?
- It means your satisfaction with our products or services must remain high or we cannot participate
- It means we must continue to upgrade our equipment, software, and services so we will have the latest tools to serve you effectively
- It means our personnel must undergo continuing training to keep up with technology, best practices, and techniques.
- It means we can draw on a network of resources of other printing professionals throughout North America as part of our service to you
- It means we must pass an annual in-shop audit and recertification process
- It means we must meet standards for employee benefits, working environment, and workplace safety
- It means we have what it takes to meet the needs of the printing buyers in our marketplace.
Awards
For 2008 Paw Print & Mail is a four year running recipient of the CPrint® Superior Performance in Print Shop Management Award placing us in the Top 5% of all printing companies in North America. We are also a Recipient of the Outstanding Achievement in Print Shop Growth Award, and the CPrint® "2004 CPrint Shop of the Year", and many management and sales awards. We are Vermont's only CPrint Certified Printer.
Caring for Our Environment
We acknowledge the impact each of us has on the health of our environment. At Paw Print & Mail we are constantly seeking out and implementing environmentally friendly measures to do our part. Our house stocks contain 30% recycled content from managed forests, our coated stock is totally chlorine free, and our uncoated stock is produced from mills using Bio-Gas energy. The inks we use are soy-based, our state-of-the-art Presstek DI full color press is a chemistry free, no heavy metal waste printing press, and the owner drives a hybrid vehicle. As a member of Native Energy (www.nativeenergy.com) all of the energy used in our facility and vehicles is offset with wind-generated power making Paw Print & Mail a carbon-neutral business.
Total Customer Satisfaction
Our greatest sense of pride is building a Raving Fan. We look forward to doing the same with you!
Mission Statement
We are in the business of providing document printing services. Our purpose is to serve those whom we work for - our customers - in a knowledgeable, consultative, dependable, efficient and friendly manner. Our goal is to provide the best value for our customers in terms of quality workmanship, timely turnarounds, and a fair price. In so doing, we strive to sustain the financial needs of the company and of the employees within. Building loyal, trusting and long-lasting relationships is the cornerstone of our success and the premise as to how we conduct business.
Company History
Founded in 1990, Paw Print & Mail is proud of the strong roots we've built in our community. The best compliments we receive and attestation to the professional way we conduct business are in the form of the referrals we receive nearly every day... sometimes even from our competitors.
We pride ourselves on being a complete source for all of your business communications needs and have always been on the leading edge of technology. We understand that an investment in technology can actually save money by improving efficiencies.
We will continue to evolve as a diversely skilled, fast-moving team of professionals ready to learn from each other and meet whatever challenges our clients may face. We launched this cutting-edge Web site to make it easier for our clients to request estimates, place orders, check proofs, or transfer files online. We hope you find it as helpful as we do.